Refund Policy for Irasto Treatment Guidance
Cancellation and Refund Requests:
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1. Cancellation Process:
• Users can cancel their service requests or appointments by contacting our customer support team.
• To initiate a cancellation, please contact us at:
• Phone: 080 - 4175 0000
• Email: info@irastoworldhealth.com -
2. Refund Eligibility:
• Refunds are subject to our cancellation policy, which includes a deadline for cancellations to be eligible for a full refund.
• Refunds will be considered based on the specifics of each case, including reasons for cancellation and timing.
Processing Refunds:
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1. Refund Timeframe:
• In the event of a cancellation where a refund is due, the refund will be processed and credited back to the original mode of payment.
• Please allow up to 7-15 working days for the refund to be processed and disbursed. -
2. Refund Eligibility:
• If a payment made by you is unsuccessful or fails, the amount will be refunded back to the same payment mode used.
• The processing time for refunds of failed transactions is typically 7-15 working days, subject to banking procedures.